Support & Help

To reset your password, click on "Forgot Password" on the login page. Enter your registered email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password. If you don't receive the email within 5 minutes, check your spam folder.

Our AI diagnostic tool uses advanced machine learning algorithms trained on millions of medical cases. It achieves an accuracy rate of over 90% for common conditions. However, it should be used as a screening tool and not as a replacement for professional medical advice. Always consult with a healthcare provider for diagnosis and treatment.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, bank transfers, and mobile money payments (for Nigerian users). All payments are processed securely through encrypted channels. You can also save your payment information for faster checkout in future transactions.

Navigate to the "Doctors" section from your dashboard. Browse available doctors by specialty, location, or availability. Click on a doctor's profile to view their credentials and available time slots. Select your preferred time and confirm the booking. You'll receive a confirmation email and SMS reminder before your appointment.

Absolutely. We take data security very seriously. All health data is encrypted using industry-standard AES-256 encryption both in transit and at rest. We are HIPAA compliant and follow strict data protection regulations. Your data is never shared with third parties without your explicit consent. You have full control over your data and can download or delete it at any time.

Yes, you can cancel your subscription at any time from your account settings. Go to "Subscription & Billing" and click "Cancel Subscription." You'll continue to have access to premium features until the end of your current billing period. No refunds are provided for partial months, but you won't be charged for subsequent months.